1BL - single bottom line measures the financial health of a business. Few examples:
2BL - double bottom line simply tacks on a social layer.
3BL - triple bottom line adds an environmental layer.
What's missing? What kinds of things does your business measure that go beyond contributing to the margin? Continue the conversation on twitter @akshaykapur or #triplebottomline.
Return on investment (ROI)...and the list goes on. They're quantitative vital signs.
Return on assets (ROA)
Profit margin
Price-earnings (P/E) ratio
Customer lifetime value (LTV)
Cost of customer acquisition (CAC)
2BL - double bottom line simply tacks on a social layer.
# of training hours per employeeTip of the iceberg. They're accountability metrics for internal/external social benefit.
# of staff volunteer hours
% of payroll invested in training
# of reports of discrimination
# of health & safety violations
$ amount of charitable donations
3BL - triple bottom line adds an environmental layer.
% decrease in CO2 emissions4 - it's called triple bottom line, so having a fourth, or even fifth or sixth metric to account for could be over the top. The idea though is to go beyond the single bottom line and think ethically about negative outcomes of your business.
% of energy savings
% of water returned to natural cycle
Total amount of recyclable waste collected
Compliance rate with environmental regulations
What's missing? What kinds of things does your business measure that go beyond contributing to the margin? Continue the conversation on twitter @akshaykapur or #triplebottomline.